Information We Collect
A. Information You Provide
Personal Details
Given name, surname, date of birth, country, email, phone number.
Identity Verification
Selfie and government-issued ID for verification purposes.
Company / Organisation Data
Business name, logo, registration number, country.
User Content
Posts, profile information, connected social media handles, and interactions.
B. Automatically Collected Information
- Device Data: IP address, device type, operating system.
- Usage Data: Pages visited, features used, interaction logs.
- Cookies & Tracking: We use cookies for functionality and analytics.
C. Third-Party Information
- Verification Providers: We share data with third-party services to confirm user identity.
- Social Media Platforms: If you link external accounts, we may receive data from them.
How We Use Your Information
- Verify your identity and maintain trust in our community.
- Display verified profiles — name, surname, country, and selfie for individuals; company name, logo, and country for businesses and government entities.
- Provide and continuously improve the Service.
- Prevent fraud, scams, and fake accounts.
- Send service updates, security alerts, and support communications.
- Analyse usage trends to enhance user experience.
Information Sharing & Disclosure
- Third-Party Verification Providers: To confirm your identity.
- Other Users: Verified profiles display certain information as outlined in Section 1.
- Legal & Regulatory Authorities: If required by law or to protect our rights.
- Service Providers: Hosting, analytics, and customer support partners.
We do not sell your personal data to advertisers.
Data Retention & Security
- We retain data as long as necessary for Service operation and legal compliance.
- We implement security measures — including encryption and access controls — to protect your data.
- No system is 100% secure. We encourage you to use strong passwords and enable two-factor authentication (2FA).
Your Rights & Choices
- Access, correct, or delete your personal data through channels and procedures outlined by us.
- Opt out of marketing emails at any time.
- Disconnect linked social accounts from your profile.
- Request account deletion — note that some data may remain in secure backups.
To exercise any of these rights, contact us at contact@socialboxlimited.com or support@socialboxlimited.com.
Children's Privacy
- Social Box is not intended for users under the age of 13.
- If we discover that an underage user has registered, we will promptly delete the account.
International Data Transfers
Your data may be processed outside your country of residence. In all cases, we ensure that adequate protections are in place to safeguard your personal information in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
Child Safety Standards Policy (CSAE)
Protecting Children on Social Box
Social Box Limited is unequivocally committed to providing a safe, secure, and respectful environment for all users. We maintain a zero-tolerance policy toward child sexual abuse and exploitation (CSAE) in any form on our platform.
Prohibited Conduct — CSAE
The following activities are strictly prohibited and will result in immediate account termination and reporting to law enforcement:
- Sharing, distributing, or soliciting explicit content involving minors
- Grooming, exploiting, or attempting to manipulate children
- Using Social Box to facilitate or promote CSAE in any form
- Any conduct that endangers the safety or wellbeing of a minor
Enforcement & Reporting
We actively monitor our platform and cooperate fully with law enforcement agencies. Confirmed cases of CSAE will be reported to relevant authorities including:
- NCPCC — Nigerian Centre for Prevention of Child Abuse and Neglect
- Nigerian law enforcement and relevant international authorities as required
Contact Us
General & Privacy Enquiries
No. 12 Hombori Crescent, Freetown Street, Wuse 2, Abuja