Privacy Policy for Social Box Limited

Last Updated: 01-04-2025

Welcome to Social Box Limited ("Social Box," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application, website, and related services (collectively, the "Service").

By using Social Box, you consent to the practices described in this policy. If you do not agree, please do not use our Service.

1. Information We Collect

A. Information You Provide

• Personal Details: Given name, surname, date of birth, country, email, phone number.
• Identity Verification Data: Selfie, government-issued ID (for verification).
• Company/Organization Data: Business name, logo, registration number, country.
• Social Media Links: Connected social media handles.
• User Content: Posts, profile information, and interactions.

B. Automatically Collected Information

• Device Data: IP address, device type, operating system.
• Usage Data: Pages visited, features used, interaction logs.
• Cookies & Tracking: We use cookies for functionality and analytics.

C. Third-Party Information

• Verification Providers: We share data with third-party verification services to confirm user identity.
• Social Media Platforms: If you link external accounts, we may receive data from them.

2. How We Use Your Information

• Verify your identity and maintain trust in our community.
• Display verified profiles (including name, surname, country, and selfie for individuals; company/organization name, logo, and country for businesses/government entities).
• Provide and improve the Service.
• Prevent fraud, scams, and fake accounts.
• Send updates, security alerts, and support messages.
• Analyze usage trends to enhance user experience.

3. Information Sharing & Disclosure

• Third-Party Verification Providers: To confirm your identity.
• Other Users: Verified profiles display certain information (as outlined in Section 1).
• Legal & Regulatory Authorities: If required by law or to protect our rights.
• Service Providers: Hosting, analytics, and customer support partners.

We do not sell your personal data to advertisers.

4. Data Retention & Security

• We retain data as long as necessary for Service operation and legal compliance.
• We implement security measures (encryption, access controls) to protect your data.
• However, no system is 100% secure — use strong passwords and enable 2FA.

5. Your Rights & Choices

• Access, correct, or delete your personal data through appropriate channels and procedures outlined by us.
• Opt out of marketing emails.
• Disconnect linked social accounts.
• Request account deletion (some data may remain in backups).

To exercise these rights, contact us at contact@socialboxlimited.com.

6. Children’s Privacy

• Social Box is not intended for users under 13.
• If we discover underage usage, we will delete the account.

7. International Data Transfers

Data may be processed outside your country, but we ensure adequate protections.

8. Changes to This Policy

We may update this policy; changes will be posted here. Continued use means acceptance of the revised policy.

9. Contact Us

For privacy-related questions, contact:
Email: contact@socialboxlimited.com
Address: No.12 Hombori Crescent, Freetown Street, Wuse2, Abuja

By using Social Box, you acknowledge that you have read and understood this Privacy Policy.